Need help? We are here for you
You can easily submit a support request using the form below
Please choose the priority that suits your situation:
High - No data exchange possible
Medium - Limited operation
Low - Minor error or question
To help you as quickly and effectively as possible, please describe the problem as clearly and completely as possible.
Please consider: What exactly is not working?
In which system are you experiencing the problem?
Who is experiencing the problem (if applicable: name of the employee)?
Exactly what dates are affected (if applicable: ID, name, description)?
On what date(s) and/or time(s) did the problem occur?
Are there any error messages visible?
If possible, please also include a screenshot or attachment - this helps us greatly in analyzing the issue.
We will process your request as soon as possible!
Our support team can be reached on working days between 08:30 and 17:00.
High - No data exchange possible
Medium - Limited operation
Low - Minor error or question
To help you as quickly and effectively as possible, please describe the problem as clearly and completely as possible.
Please consider: What exactly is not working?
In which system are you experiencing the problem?
Who is experiencing the problem (if applicable: name of the employee)?
Exactly what dates are affected (if applicable: ID, name, description)?
On what date(s) and/or time(s) did the problem occur?
Are there any error messages visible?
If possible, please also include a screenshot or attachment - this helps us greatly in analyzing the issue.
We will process your request as soon as possible!
Our support team can be reached on working days between 08:30 and 17:00.
Support
Submit your support request here
Through this form you can easily submit a support request
Our support team is available on weekdays between 08:30 and 17:00
